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Soulsight

Senior Account Strategy Manager

659 - Account – Chicago, Illinois
Department 659 - Account
Employment Type Full-Time
Minimum Experience Experienced

SENIOR ACCOUNT STRATEGY MANAGER

Soulsight, a highly strategic and creative iconic brand design agency is looking for experienced Account Managers to join our Account Strategy Team.

We are looking for positive and collaborative team members that are self-motivated. eager to learn, and possess advanced problem resolution and communication skills. We are an agency that values a culture where you must check your ego and roll up your sleeves to work with a highly creative team.

JOB SUMMARY

The Senior Account Strategy Manager has proven expertise in all account management responsibilities and is focused on providing strategic leadership for assigned accounts, ensuring overarching client needs are being met and looking for opportunities to build the business with existing or new clients. 

QUALIFICATIONS AND SKILLS

  • 5+ years experience in Account Management, history working in branding and packaging design
  • Self-motivated and eager to learn
  • Advanced problem resolution and communication skills
  • Ability to anticipate internal team and client needs, serving as a valued partner
  • Highly organized and able to juggle multiple assignments / projects at one time
  • Comfort with working in a fast-paced environment
  • Experience leading others is a plus

 COLLABORATION & TEAMWORK

  • Adds value throughout the creative process, contributing and supporting business and clients
  • Works with an optimistic attitude and is a champion in the project process
  • Works collaboratively with Operations, Account Strategy and Creative teams

 

RESPONSIBILITIES AND DUTIES:

PROJECT MANAGEMENT

  • Handles multiple projects or accounts under a single or multiple clients
  • Manages client and agency needs in a timely and organized manner
  • Prepares estimates or scope of work with timelines and key milestones 
  • Effectively manages project schedules with appropriate resources
  • Prepares timely budgets, billings and projection updates

ACCOUNT LEADERSHIP

  • Builds Strong and Trustworthy Client Relationships
  • Oversees multiple clients or accounts 
  • Ensures overarching client expectations are being met
  • Anticipates client needs and identifies business opportunities
  • Identifies Key Opportunities for Client Growth
  • Manages the overall budget and profitability of a client
  • Communicates overarching client challenges, opportunities and successes to the CSO
  • Manages the growth and development of supporting Account Strategy team members
  • Develops initiatives to help build our team’s core competence and growth (i.e. book club, lunch and learns etc.)
  • Clear competency in understanding both internal and external team dynamics and personalities 

 ACCOUNT STRATEGY

  • Provides overarching strategic leadership to assigned clients or accounts 
  • Partners with the Account Strategy team in the development of the assigned Account Strategy responsibilities
  • Partners with the Account Strategy team to plan and develop presentations
  • Leads Brand Strategy Development  (i.e. Consumer Profile,  Brand Architecture, Portfolio Strategy)
  • Lead Brand Strategy Ideation Sessions/Brainstorms
  • Develops Equity, Branding and Packaging Focused Learning Plans - Qual and Quant
  • Leads Equity Vis ID Development and the Brand World Process
  • Looks for opportunities to partner with the Creative Strategy team on the development of foundational frameworks
  • Keeps a strong pulse on industry news and relevant category trends

 BUSINESS LEADERSHIP

  • Looks for opportunities to grow the business and expand our capabilities with both existing and new clients
  • Looks for opportunities to add value beyond his/her assigned project work 
  • Is dedicated to Soulsight’s internal and external growth initiatives
  • Ensures Soulsight is constantly top of mind and relevant
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  • Location
    Chicago, Illinois
  • Department
    659 - Account
  • Employment Type
    Full-Time
  • Minimum Experience
    Experienced
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